Business IT Support

Protect your invaluable IT infrastructure and enjoy maximum uptime with business IT support services from Cortel

Regardless of the size of your business, a reliance on high-performance IT is an inevitable necessity if you’re to meet the needs of modern customers.

The problem with that, however, is that technology can fail at any time for any number of reasons.  Unless you have the time, expertise, and resources available to resolve complex problems like server failures or hardware malfunctions, the resulting consequences faced by your business could be severe, ranging from long periods of inactivity to an overall loss of revenue.

Cortel prevent this happening to you with a range of flexible, bespoke IT services delivered by experienced, highly-qualified specialists.

Our Services

We specialise in providing dedicated, effective support for all aspects of your IT infrastructure, including:

Cloud solutions

The most powerful and effective way to increase performance, enhance your security, and cut the the cost of managing your IT infrastructure, our dedicated cloud solutions are fully scalable to suit businesses of all sizes.

From Virtual Private Servers (VPS) for small businesses to large-scale large scale solid State Drive VPS (SSD VPS) servers employing the very latest next-generation technology, flexible hosting solutions for apps and websites, and more, our experts will help you determine the right cloud solution for you.

That includes discussing managed hosting options, designed to eliminate all the hassle and hardwork out of keeping your virtual servers performing at their optimum best at all times.

Microsoft Office 365

With 24/7 access to a truly global audience, your business needs no longer be tied down to one location. Nor is there any need to stick to old, outdated 9-5 business hours.

Microsoft Office 365 is a powerful, cloud-based productivity suite that allows you to work securely and efficiently wherever, whenever, on any device you choose.

The best part?

Office 365 integrates effortlessly with your existing Microsoft desktop software, making set-up a breeze, whilst automatic updates and fully managed services from Cortell means you always have access to the most up-to-the-minute applications and high performing servers.

Disaster Recovery and Data Backup

Would you be able to survive if your sensitive customer information were lost or stolen, or if mission-critical servers were damaged by flood, fire, or other emergency?

Find out by talking to Cortel’s highly skilled experts about how to ensure your business, your hardware, and most importantly, your data, is well protected with a bespoke business continuity solution, complete with off-site back-ups, speedy, five-minute data restoration, and granular recovery technology so that you can recover data from as recently as five minutes ago, or as far back as several years.

Desktop and laptop support

Complete managed IT support for all your devices, with rapid-response guarantee and industry-leading First Call Resolution Rates.

Email Support

Whether it’s improving the speed, security, and flexibility of your email by migrating to the latest cloud email solutions or providing ongoing support for your existing Microsoft Exchange Servers, our experts are on hand to ensure your vital communications tools are always performing at their very best.

Network Upgrades and Installations

From small businesses operating from a single location to large, multi-site operations, our dedicated network engineers ensure you get enjoy maximum uptime for minimum costs with complete design, deployment and round-the-clock monitoring of powerful, effective networks designed to ensure your business thrives 24/7365.

Already got your network up and running but need to eliminate the costs and complications of keeping it running? We provide comprehensive support for Virtual Private Networks, Local Area Networks and Wire Area Networks.

We can also provide bespoke, managed IT support services incorporating any or all of the following:

  • Business telephony
  • Apple Mac Support
  • Server monitoring, migration, and support
  • Web hosting and web development
  • IT security solutions

and more.

To arrange a free consultation and discover just what Cortel can do for you, contact us online today.

Benefits of IT Support

Cortel’s Apple and Microsoft certified engineers provide all the benefits of having your own in-house IT support team at a fraction of the cost.

From the management of large-scale infrastructures, including WiFi networks, cloud solutions, and even mobile devices,  to providing desktop support for just a small number of machines, all services are delivered to ensure that, no matter what your requirements, you enjoy:

  • More time to spend on growing your business
  • Increased productivity
  • Increased revenues
  • Improved staff morale (no more complaints about slow performing technology!)
  • Peace of mind in knowing your technology is always well-protected
  • Rapid response guarantee
  • Industry-leading First Call Resolution rate.

All services are fully scalable, so they can grow and evolve as your business grows and evolves.

That may mean starting with remote access support for a single, small network,  migrating your email to a Microsoft Exchange cloud server when the need arises, and eventually helping you deploy a whole new infrastructure, complete with highly secure, high-performance WiFi, and state-of-the-art security.

With Cortel you get:

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99% coverage of UK

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Dedicated account manager

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24/7 business client care

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Business email to your phone

Discover how Cortel can help your business meet the needs of modern customers. Arrange your free consultation by calling us on 0333 240 8111.