Call Savings

We can provide bespoke tariffs to meet the needs of your business and your business alone.  We at Cortel know that customer requirements are not all the same and that is why our Account Managers will sit down with you to understand your business’ needs.

Carrier Pre-Select (CPS)

Carrier Pre-Select (CPS) is a service allowing you to route your outgoing calls over the Cortel network. This gives you access to competitive call rates and a wide range of services. It is simple to change over as we manage all the processes for you and there's no need to change your phone numbers.

If you would like to benefit from cheaper calls AND receive discounted line rental, then please see our Wholesale Line Rental service. If you just want to take advantage of our cheaper calls but still pay your line rental to BT then read on.

Who It's For

CPS is suitable for any customer with BT lines who wishes to access better value call rates over the Cortel network using a simple implementation process with no service interruption.

How It Can Benefit Your Business

  • You can save money on a variety of calls depending on which service you choose.
  • Cortel can provide CPS for all international calls, all national calls, all international and national calls or all calls that you make. 
  • You do not have to invest money in hardware and infrastructure. 
  • Excellent customer service - we will work in partnership with you to ensure the service meets the needs of your business. 
  • There is no risk of any calls accidentally leaking back over BT's network.

What It Does

CPS automatically diverts calls from BT to the Cortel network. There is no installation or programming of equipment required and you do not have to dial a code to activate the service. This means there is more efficient routing of calls to through your communications network, maximising the savings that you make.

How It Works

  • We will assess your needs and fill in an order form for the BT numbers that you want to transfer to Cortel
  • Cortel fills in an approved electronic order form based on the information you have provided and sends it to BT. 
  • BT check the information on the electronic order and, as long as it is correct, the service will be transferred 10 working days later. 
  • The service is provided at the local BT exchange meaning that no equipment needs to be installed at your premises. During this time you have the option to cancel the service with no penalty charges. 
  • Once the service is activated your calls will be transferred to the Cortel network automatically. 
  • There will be no interruption to your service while you change supplier and you are able to keep your existing telephone numbers. 
  • If at any time you want to override the service and route your calls back to BT you can do this by dialling ****.