Nortel
Project a professional image to callers. Move your receptionist to other things beyond just directing calls. Be more responsive and available for customers. Your telephone is the critical interface that determines how easy it is to use the communication system, and in turn, how productive, effective and satisfied your employees can be. That's why Nortel offers a wide variety of user friendly telephones to fit any niche in the business from the front desk to the conference room. Choose from a variety of affordable and easy-to-use IP and digital clients, both stationary and mobile types with advanced features like automated attendant, voicemail, skills-based routing and desktop messaging.
Why Do I Need It?
The telephone is the first point of contact most customers will have with your business. A good phone system can improve customer service, save time and money, reduce staff turnover and frustration and even grow your business. A bad system can be difficult to operate and manage, give a poor first impression, stifle employee productivity, and lead to ongoing costs in time and hard dollars.
Eventually all voice and data traffic will run on a unified network because of the cost savings involved. Combining the potentially numerous pieces of voice and data communications equipment into a single, fully integrated communications platform can mean faster response times and a lower total cost of ownership.
Businesses of all sizes want to be able to take advantage of today's quickly changing technology without scrapping their whole communications system. An open architecture that allows for easy upgrading of both hardware and software enables your system to grow with your business.
How Do I Do It?
Reduced operating costs, improved customer service with advanced applications, and simplified local or remote network management are all possible today with the right communications system. Nortel offers a variety of affordable and easy-to-use IP and digital clients, both stationary and mobile types, with advanced features like automated attendant, voicemail, skills-based routing and desktop messaging -- all of which can enable you to conserve resources and experience considerable savings.
Simplify Communication and Business Processes - Nortel provides a telephony system that's straightforward, reliable, cost effective and easy to use. We have a wide variety of user-friendly IP and digital telephones to fit any niche in the business from the front desk to the conference room. The Business Series Terminals portfolio offers a broad choice of digital sets -- while Nortel's IP Phone offerings include the IP Phone 1200 Series and IP Phone 1100 series.
Save Time and Money - The latest phone system technologies have time-saving features that enable staff to be more effective and less frustrated. Voice mail, caller ID and Internet phoning and data file sharing are all benefits to your staff's productivity. When customers call, they they expect to reach the right person -- right away. Voice mobility throughout the workplace enables callers to reach employees directly, whether those employees are at their desk, in a meeting, in the warehouse or on the showroom floor. Nortel offers high-quality, in-building mobile telephony solutions that provide services across the workplace, including the sleek Business Series Terminal T7406E, the Digital Mobility 7430 and 7440 -- as well as the WLAN Handset 2200 Series and IP Softphone 2050 for telecommuters or road warriors. So, workers can stay connected through their phone as they conduct business across company facilities or while on the go.
Grow with Your Business - Modular architecture provides flexible and scalable solutions that can be configured for your needs today while offering expansion possibilities for the future.
What Do I Need?
Let's take a look at how some of the SMB telephony products might fit into -- and benefit your business.
Business Series Terminals portfolio offers a broad choice of feature-rich digital telsets compatible with Norstar and BCM. Includes basic, enhanced, executive and attendant sets.
IP Phones & Clients offerings support a comprehensive suite of telephony features and applications with solutions designed to meet varying communication needs from small-to-large. The portfolio includes IP Phones for the desk, IP softclients which support PCs or mobile devices, and Voice over Wireless LAN handsets.
CallPilot Unified Messaging combines voicemail, fax and e-mail into a single location that can be accessed from anywhere, whether over the Internet or by telephone -- allowing your employees to be more productive and stay connected with customers and business affiliates, while reducing operating expenses.
Norstar Integrated Communications Systems offer a portfolio of telephone/key systems, with solutions for small-to-medium businesses and branch offices, and are expandable from 1 to 248 ports. Every Norstar Integrated Communications System (ICS) is a fully digital platform that brings all of your communications together right at your desktop -- including fax, e-mail, computer, and telephone.