One Net Case Studies
CCBS
When customers ring Central Conveyor Belt Services (CCBS), they’re looking for help – fast. If they can’t get through to someone, they’ll go elsewhere to one of CCBS’s competitors and the chances are they might not come back. CCBS needed to make sure that they could answer every call and make the most of every opportunity to help existing and potential customers. The solution: Vodafone One Net.
Power Office Services
Over the years Power Office Services has built its business through word of mouth generated by delivering a consistently high level of service to its customers across London. But the company reached a point where its success was creating challenges – how best to meet the demands of its growing customer base 24 hours a day seven days a week. The company’s continued good reputation and future growth were at stake. Vodafone One Net helps meet the challenges and in so doing transformed the business.
FitMama
The trainers at pregnancy exercise specialists FitMama are always on the go as they deliver exercise and education services to pregnant women and new mothers through both public classes and private sessions. As the business expanded, its communication bills were getting bigger, yet its staff weren’t able to stay in touch with each other or with clients as effectively as they would have liked. Controlling costs and increasing ease of contactability – on both counts, Vodafone One Net is helping.