Voice Over Internet (VoIP)

Empowering Your Workforce

  • You can increase your employees’ productivity and encourage collaboration by providing them with click to dial, phone directories, call screening, conference calling, do not disturb and call recording.
  • You can increase your employees’ mobility by providing them with soft phones, the ability to hot desk anywhere and receive voice mail via email.
  • You can increase your employees’ accessibility by providing them with call transfer, call interrupt and a find me service.
  • You can free up your IT team’s time by providing them with a real-time scalable service which is very easy to make moves, changes and additions to.

Keeping Your Customers

  • You can increase your customer loyalty through a more responsive and empowered workforce. You can also provide out of hours service, IVR services and info on hold.
  • You can ensure your business continuity by bringing your existing numbers with you and by deploying free disaster recovery routing should the worst happen to your business.
  • You can ensure call quality and access by utilising Session Border Control to protect your traffic, QOS to guarantee call quality and an un-contended MPLS internet service to guarantee access.
  • You can future proof your communications by simplifying the way in which new services are deployed and by adopting SIP as your protocol of choice.

Protect and Increase Your Market Share

Independent telecoms experts all agree that VoIP will completely replace the traditional communications model within a few years. This trend means one or more of your competitors has already made the move to VoIP and are already enjoying the benefits. Your company will therefore be at a disadvantage because these collaborative companies with unified workforces will satisfy their customers in unprecedented ways, increasing their market share. You can’t ignore VoIP any longer.

Reducing Your Costs

  • You can access services quickly and cheaply by centralising your telecoms provision and applying truly global economies of scale.
  • You can reduce your ongoing costs by eliminating BT line rental, PBX maintenance, inter-site call charges and reduced rates to local, national, mobile and international destinations. ‘Switching to hosted Internet telephony cuts between 20-40 per cent off communications operational costs’. Total Telecom Magazine, Sept 2006
  • You can free up cash flow, don’t throw away money on expensive phone systems, installations and system upgrades.

To find out what VoIP can do for your business, please call FREE on:
03332 408111